Privacy & Data Protection

Privacy Policy

How PetbnbHub collects, uses, stores and protects your personal data across our website and mobile applications.

Effective Date: 20 November 2025

Company: The Collection AS

Website & App: www.petbnbhub.com

Contact Email: inquiry@petbnbhub.com

1. Introduction

PetbnbHub (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you access our website, mobile app, or services. By using PetbnbHub, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information

  • Name, email address, phone number and postal address.
  • Payment information for booking services or purchasing products.
  • Account login details.

b. Pet Information

  • Pet name, breed, age, health records and preferences (for service purposes).

c. Usage Data

  • IP address, browser type, device information and pages visited.
  • Cookies and tracking data to improve user experience.

3. How We Use Your Information

We use your data to:

  • Provide, operate and maintain our services.
  • Process transactions and payments.
  • Communicate important updates, offers and support.
  • Improve our platform and personalize your experience.
  • Ensure security and prevent fraud.

4. Sharing Your Information

We do not sell your personal data. We may share your information:

  • With service providers and partners to deliver booked services.
  • To comply with legal obligations or enforce our Terms of Service.
  • In connection with business transfers, mergers or acquisitions.

All sharing is done under strict confidentiality and data protection rules.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website and app functionality.
  • Analyze trends and usage.
  • Provide targeted advertisements (with consent).

You may adjust your browser settings to block cookies, but some features may not function properly.

6. Your Rights

Depending on your location (EU, Norway, USA, etc.), you may have rights including:

  • Accessing and correcting your personal information.
  • Requesting deletion of your personal data.
  • Restricting or objecting to processing.
  • Withdrawing consent at any time.
  • Data portability requests.

To exercise your rights, contact inquiry@petbnbhub.com.

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, disclosure, alteration or destruction.

8. International Transfers

PetbnbHub operates globally. Your information may be transferred and stored in countries outside your home jurisdiction, including Norway, the EU and other regions where we operate. We ensure appropriate safeguards for international data transfers in compliance with applicable law.

9. Children’s Privacy

Our platform is not intended for children under 16. We do not knowingly collect personal data from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on www.petbnbhub.com with an updated effective date.

11. Contact Us

Email: inquiry@petbnbhub.com

Company: The Collection AS • Oslo, Norway

PetbnbHub • Privacy First We design with privacy and safety at the core.